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Customer Service Microcredential

If you are a people person, this microcredential will teach you the skills and mindset to deliver consistently excellent service to customers whether in-person, over the phone, or online. For many companies, exceptional customer service is essential to keep customers satisfied so they remain loyal customers. This microcredential focuses on the hospitality industry, was developed with a world renown local hospitality partner, and culminates with an internship.
Upon completion, you will be awarded a digital badge that can be added to your resume and LinkedIn profile.
MICROCREDENTIAL

After SUNY Ulster

This program will allow you to begin a career or add new skills to your resume that can lead to career advancement. In addition, the credits earned in this program can be applied at any time toward SUNY Ulster’s Business & Entrepreneurial Studies AAS.

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Course Info

15 Credits Courses by Semester

Paying For College

Tuition & Fees Financial Aid Scholarships

Employment Potential

Today’s customers care about the way they are treated. As competition in the marketplace continues to rise for both products and services, customer service is a vital function that is expected to grow for a long time to come. Job titles you will be qualified to fill include: 

  • Customer Service Representative
  • E-Commerce Customer  Service Associate
  • Retail Service Specialist
  • Client Service Associate
  • Receptionist

Explore More Programs

Delve into more programs in the Business, Entrepreneurship, & Accounting Pathway until you find the one that’s right for you.

Business & Entrepreneurial Studies A.A.S. Administrative Office Skills Certificate General Management Certificate All Areas of Study

Get in Touch

Reach out to our Enrollment & Success team today if you have any questions.

(845) 687-5022